Full or Part-Time (minimum 4 days per week)
TO APPLY: Applicants should submit a resume, list of references, and a cover letter describing their interest in this position via email to [email protected]. Type the position title in the subject header. No phone calls or faxes please.
The ACLU of Massachusetts (“ACLUM”) seeks a Legal Assessment Attorney to manage receipt of and response to requests from members of the public for legal assistance or resources they may access outside of ACLUM. These requests number several thousand per year, and ACLUM can provide direct legal representation to only a small number of people whose cases present significant civil liberties and civil rights issues. This position manages a team of trained volunteers who accept initial inquiry phone calls and written information from the public. The Legal Assessment Attorney reviews and screens the requests, gathers additional information as needed for an assessment, escalates requests for review by ACLUM attorneys, and determines appropriate responses for the balance.
Flexibility to accommodate work during evenings and weekends when warranted is a key requirement for this role.
- Manage system for timely and appropriate response to requests for legal assistance or resources; respond directly, as necessary.
- Facilitate prompt communication with staff attorneys about requests needing their attention, and relay of related information.
- Train, coordinate day-to-day activities of, and support Legal Resource Team volunteers.
- Manage the case management database and other systems to organize Legal Resources data and respond to requests for assistance.
- Maintain up-to-date information about alternative resources through which individuals can seek further assistance.
- Provide regular reports to the Legal Director or their designee, analyzing intake volume, trends and other information, as needed.
Special projects and other tasks as assigned by the Senior and Managing Attorney or Legal Director, consistent with collective bargaining requirements.
Qualifications, Experience and Attributes
- Attorney admitted to the Massachusetts Bar.
- Knowledge of external legal resources and organizations in Massachusetts
- Direct supervisory experience and skills.
- Excellent organizational and analytical skills.
- Strong interpersonal skills and a keen customer service orientation.
- Experience working with volunteers in a professional role or as an active volunteer.
- Experience working with hotline or information and referral services strongly preferred.
- Proficiency with case management and relational databases or other query and report-writing software, or strong aptitude for learning related systems.
- Strong belief in the ACLU’s mission and work, and in preserving and defending the civil rights and individual liberties guaranteed by the US and Massachusetts Constitution and laws.
- Commitment to diversity and inclusion. Respect for differences in race, ethnicity, age, sexual orientation, gender identity, religion, ability and socio-economic circumstance.
Key Performance Indicators
- Timely, professional and appropriate response to requests for legal assistance.
- Prompt identification of matters of potential interest to ACLUM litigators.
- Maintenance of strong relationships and communication with Legal Resource Team volunteers and other members of the Legal Department.
- Regular updating of alternative resource information (at least quarterly).
- Frequent written and verbal communication
- Frequent and extended periods of standing and sitting
- Visual acuity for extensive reading, preparing and analyzing information, and viewing a computer terminal
Salary commensurate with experience. Benefits include 401(k), long-term disability insurance, and paid vacation and holidays proportionate to work schedule.
About the ACLU of Massachusetts
The ACLU of Massachusetts (ACLUM) was founded in 1920 and is an affiliate of the American Civil Liberties Union (ACLU), a nationwide, non-profit, non-partisan membership organization that works to preserve and expand the freedoms guaranteed by the Bill of Rights. Through strategies of litigation, advocacy, public education, and grassroots activism, we strengthen and expand public understanding of racial justice, juvenile justice, LGBTQ rights (including equal marriage), women's rights, criminal justice issues, equal opportunity, free speech and assembly, privacy rights, religious liberty, students' rights, voting rights, and reproductive rights. ACLUM staff are unionized and this position is within the bargaining unit.
ACLUM is an equal opportunity/affirmative action employer and encourages women, people of color, persons with disabilities, members of the LGBTQ community, and formerly incarcerated people to apply.