Applicants for this position should submit a resume, list of references, and a cover letter that best expresses their interest and unique qualifications, via email to [email protected]. Type the position title in the subject header. No phone calls or faxes please.
The ACLU of Massachusetts (“ACLUM”) seeks a Donor and Member Officer to aid the organization in meeting its ambitious fundraising goals, which help power the organization’s legal, legislative and advocacy work. Funding targets are based on programmatic goals in ACLUM’s core issue areas including, voting rights, reproductive rights, LGBTQ rights, immigrants’ rights, criminal justice reform, open government, digital privacy and free speech.
The focus of this role is to create and maintain relationships with ACLUM donors and members by soliciting and closing increased annual gifts, as well as sustained giving. Solicitation will be done through in-person and virtual meetings, mailings, and execution of special engagement events. This position will report to and work closely with the Deputy Director/Chief Development Officer, and partner with the local Development team and National ACLU staff to achieve development objectives.
Flexibility to accommodate work during evenings and weekends when warranted is an important requirement for this role.
- Manage a portfolio of approximately 75 donors and prospects that research shows are qualified for $10,000+ gifts.
- Create individual goals for each person in the portfolio based on the donor’s history of giving and the organization’s knowledge of their potential and interests.
- Create a comprehensive plan for each donor/prospect in the portfolio and execute that plan so that individual donors are retained and upgraded.
- Directly solicit major and planned gifts through individual, in-person or virtual solicitation meetings.
- Maintain working knowledge of national programmatic priorities and current issues and events.
- Partner with senior and program ACLUM staff on donor engagement opportunities.
- Provide executive-level support to senior staff in preparation for solicitation or stewardship opportunities, including appropriate, concise briefing materials in advance of meetings with donors and prospects.
- Facilitate solicitations for the Deputy Director/Chief Development Officer, as appropriate.
- Work with the appropriate staff to secure project information and develop materials directed at individual donors/prospects, such as highly personalized proposals that are in line with donor interests and programmatic priorities, and stewardship reports that detail progress made as a result of a particular gift.
Donor Stewardship and Special Gifts
- Manage the cultivation, solicitation, and stewardship of the Special Gift Portfolio, approximately 1,000 donors making gifts of +$1,000.
- Create and execute targeted cultivation and stewardship opportunities, such as small events, special mailings or communications for select donors/prospects in the portfolio.
- Prepare personalized proposals for individual prospects and write cultivation and solicitation correspondence.
- Qualify new prospects for assignment to the portfolio on a quarterly basis using shared research tools and reports.
- Identify and qualify donors to be assigned to individual portfolios.
- Manage and execute outreach to new donors and prospects.
Coordination and Facilitation
- Collaborate with the National office and ACLU staff across the country to maximize fundraising opportunities through national work.
- Collaborate with other ACLUM departments, including Communications and Advocacy.
- Create donor strategy memos, letters, emails and other related pieces for donors, prospects, program staff and others, as identified.
Special projects and other tasks as assigned by the Deputy Director/ Chief Development Officer.
Qualifications, Experience and Attributes
- Rich experience in nonprofit fundraising, with progressive responsibility and a proven track record of soliciting and closing gifts in the $1,000-$50,000 range.
- Demonstrated ability to achieve overall revenue goal based on individual donor goals.
- Proven retention and upgrading of donors, including cultivation of transformational gifts.
- Strong experience communicating effectively and respectfully on the phone and in-person with donors, board members, volunteers, staff and the general public.
- Experience leveraging donor database management and systems to ensure complete, secure and private donor records.
- Highly proficient in the use of donor databases, office technology, and information systems including Microsoft Office (Word, Excel, Outlook, PowerPoint).
- A driver’s license and availability to travel throughout the state required
- Excellent interpersonal, verbal and written communication, and presentation skills.
- Demonstrated ability to simplify complex themes and myriad details into a short, compelling presentation or written piece.
- Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously and meet tight deadlines.
- Ability to work independently, take initiative, and exercise good judgment.
- Flexibility and a willingness to take on new tasks as responsibilities of the position evolve.
- Ability to work occasional overtime or irregular hours.
- Strong belief in the ACLU’s work and mission, and in preserving and defending the civil rights and individual liberties guaranteed by the United States and Massachusetts Constitution and laws.
- Commitment to diversity and inclusion. Respect for differences in race, ethnicity, age, sexual orientation, gender identity, religion, ability and socio-economic background.
Key Performance Indicators
- Retained and upgraded individual donors.
- High donor return on investment (ROI) and increased giving.
- Timeliness in updating the donor database with contact information.
- Timeliness and accuracy in delivering reports to donors on the use of their gifts, and campaign progress reports.
- Effective collaboration with other ACLUM departments, including Communications, Field and Advocacy.
- Effective facilitation of solicitations for the Deputy Director/Chief Development Officer.
- Maintaining working knowledge of national programmatic priorities, issues and events, as they occur.
- Frequent written and verbal communication
- Frequent and extended periods of standing and sitting
- Visual acuity for extensive reading, preparing and analyzing information, and viewing a computer terminal
- Ability to drive independently to locations across Massachusetts
Salary commensurate with experience. Benefits include 401(k), medical and dental insurance, and paid vacation and holidays proportionate to work schedule.
About the ACLU of Massachusetts
The ACLU of Massachusetts (ACLUM) was founded in 1920 and is an affiliate of the American Civil Liberties Union (ACLU), a nationwide, non-profit, non-partisan membership organization that works to preserve and expand the freedoms guaranteed by the Bill of Rights. Through strategies of litigation, advocacy, public education, and grassroots activism, we strengthen and expand public understanding of racial justice, juvenile justice, LGBTQ rights (including equal marriage), women's rights, criminal justice issues, equal opportunity, free speech and assembly, privacy rights, religious liberty, students' rights, voting rights, and reproductive rights. ACLUM staff are unionized and this position is within the bargaining unit.
ACLUM is an equal opportunity/affirmative action employer and encourages women, people of color, persons with disabilities, members of the LGBTQ community, and formerly incarcerated people to apply.