Location

Boston, MA

Department

Communications

Calling all Admin Mavens with an interest in communications, spanning publication management, content tracking and media analytics, and more!

The ACLU of Massachusetts, the state’s premier civil rights and civil liberties organization, has an opportunity for a Communications Coordinator with strong skills in general administrative support, complex project and publication production management, and data analysis and report preparation. Experience with multimedia, social and digital media content production is a plus. 

Please note that flexibility to accommodate work during evenings and weekends when warranted is a key requirement for this role.

Playing an essential role as the administrative glue for the ACLU of Massachusetts’ four-person communications team, the Communications Coordinator will report to the Communications Director.

We’re eager to hear from you if you promise to be a driven and dedicated colleague, and if mission-driven, team-oriented work interests you!

We encourage candidates with the following skills, experience, and interests to apply:

  • 2 years’ experience in the Communications field.
  • Bachelor’s degree.
  • Excellent verbal, writing, proofreading and general communication skills.
  • Experience with website content management systems, email marketing and social media management. Experience with membership email platforms and web form creation of particular interest.
  • Basic knowledge of HTML preferred.
  • Experience with photography, videography and video editing a plus.
  • Ability to prioritize and meet daily deadlines.

PRIMARY RESPONSIBILITIES

Content Coordination, Performance Tracking, and Analytics

Manage department content calendar at the direction of the communications director and in coordination with communications department staff. Manage Meltwater software platform to track press contacts/relationships, interactions, and all ACLU media hits. Regularly produce reports based on quantitative and qualitative analysis of communications metrics and data. Support press relations, social media and constituent communications work by making evidence-informed recommendations to the director and deputy director of communications.

Special Projects and Publication Support

Assist communications staff in content production and publication of ACLUM’s annual board elections postcard and report. Assist with special projects and campaign-specific work. Manage logistics and administrative aspects of external multimedia and documentary projects featuring ACLUM staff and work.

Email and Web Form Production

Manage the production of external emails to ACLU of Massachusetts’ 116,000-plus subscriber constituent listserv. Production of emails will require collaboration with ACLU of MA staff from multiple departments, with particularly close coordination with the ACLU of MA staff writer, ACLU of MA digital communications manager, and digital communications staff at ACLU National who are responsible for backend technical processing and publication. Manage the production of Springboard and Message Studio web forms linked and promoted via constituent email and social media to engage members and constituents in legislative advocacy on behalf of the ACLU, as well as event promotion and registration.  Web form production requires coordination with staff from both ACLU of Massachusetts and ACLU National.Track performance of email and web form actions on regular basis and produce reports in conjunction with tracking and analytics of other channels (see next section for details).

Administrative Support

Provide general administrative, clerical and logistical support to Communications Director. Interface with finance staff to ensure all communications department bills, invoices and contracts are paid on-time and accurately. Provide scheduling assistance to communications director and deputy communications director for all regular department meetings, interdepartmental meetings and project-specific meetings with internal and external staff, including coordination with administrative support staff from other departments. Take department meeting minutes and notes and assist communications director in developing weekly department meeting agendas.

HOW TO APPLY

Please send resume, cover letter and two or three professional references to com-search@aclum.org, with “Communications Coordinator” in the subject line.

 

The ACLU of Massachusetts is an affirmative action/equal opportunity employer and strongly encourages women, people of color, people with disabilities, and members of the LBGTQ community to apply.

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